• Patient
• Care
• Accessible
• Accountable
• Awareness
• Connected
• Contextual
• Collaborative
• Consumer
• Community
• Choice
• Digital
• Electronic
• Experience
• Interactive
• Intuitive
• Mobile
• Networked
• Ownership
• Personal
• Participatory
• Preventive
• Private
• Relevant
• Real Time / Timely
• Secure
• Simple
• Shared
• Social
• Transparent
• Trusted
• Valuable

Of course each one of these has to be placed in context and I am sure that a lot is missing and some don’t fit here.  What do you think?  Please add your comments and relevant links below.

———–

Updates from the comment section:

• Empowerment
• Segmented
• Differentiation
• Responsive

1. Need to become smarter.
2. Need more time.

Because neither of the above seems a possibility in the near future maybe we can just get some contributors…

Having said all that, it still quite surprising and shocking how hospitals have not opened their doors more widely to mobile phone use inside their facilities. However we see some progress being made:

Hospitals in England have been told to consider allowing “more liberal use of mobile phones”, following new guidance issued today by the Department of Health.

Under the new guidelines areas of hospitals where mobile phone use is banned could become the exception rather than the norm. Bans will remain in place in areas where critical care equipment is susceptible to electro magnetic interference.

The latest guidance says NHS trusts “should consider giving patients, staff and visitors the widest possible use of mobile phones, where it doesn’t interfere with equipment, the privacy of others or cause a nuisance”.

Although the main reason for these changes in England are not for the same reasons we stated above:

Health Minister Ben Bradshaw said: “Close support and comfort from loved ones when you are poorly in hospital is essential. Mobiles phones are commonplace in everyday life these days and people have told us that they’d like to be able to use their phones more in hospital to keep in touch.”

Bradshaw added: “That’s why we’re keen to encourage sensible use in NHS hospitals where it is safe to do so, in addition to other services offered in hospitals such bedside payphones, TV and internet access.”

It appears to be more about the patient experience than on the improvement of care… but both are really one and the same so it is good all around.

One question still remains… when will see hospitals adopt mobile technologies more widely?  Will the iPhone do it?   With Palm sinking rapidly and physicians no longer able to defend the ailing platform, BlackBerry may have a chance to win hospitals over especially if they go with the enterprise pitch.  However, on an individual basis I am sure that the iPhone stands a better chance of winning the hearts and minds of caregivers.  We shall see.

**An extremely similar version of this entry has also been posted on our other site.